Delete your account and data

Last updated: August 1, 2026

You can request deletion of your Treli account and the associated personal data at any time. This page explains how to ask, what is erased and the timeline — meeting Google Play’s account-deletion requirement and your right to erasure under the LGPD.

How to request

1. In the app: go to Profile → Settings → Delete accountand confirm. (Available depending on the app version.)
2. By email: write toprivacidade@treli.app from your registered email, with the subject “Delete my account”. We may ask for a confirmation to verify your identity.

What is deleted

• your account data (name, email, phone) and credentials;
• your workout data (prescriptions, executions, logs, notes);
• your physical-assessment data and photos;
• trainer–client links related to your account.

What may be retained

We may retain, in a limited way, data strictly necessary to comply with legal obligations (for example, tax or access records required by law) and already anonymized data that does not identify you. Such data is erased at the end of the applicable legal period.

Timeline

We process the request within 30 days. After deletion, the data cannot be recovered.

Contact

Questions: privacidade@treli.app. See also the Privacy Policy.